Key Personnel - Paul Hlavac

Key Personnel

John Antonuk

Robert Stright

Charles H. King

Donald T. Spangenberg, Jr.

John B. Adger, Jr.

Paul Hlavac, Ph. D. has worked with Liberty for 13 years, during which he has served as Liberty’s lead in telecommunications network and operations issues. He has a distinguished, 25-year career in telecommunications and marketing consulting. Paul brings to Liberty especially strong expertise in the areas of:

Network planning, development, and construction.
Technology assessment
Market and competitive analysis
Service costs and pricing
Operational efficiency
Management structure
Performance measurement and assessment
Affiliate transactions and cost allocation

Dr. Hlavac holds bachelor and master of science degrees in mathematics from Carnegie- Mellon University, an M.B.A. in finance from the University of Chicago, and a Ph.D. in functional analysis from Carnegie-Mellon University.

Project Highlights

Paul has been auditing wholesale telecommunications performance measures for Liberty nearly continuously for the past four years. He has served as a team leader on many Liberty audits of wholesale performance measures, including Verizon operations in New Jersey, Virginia, Maryland, the District of Columbia, and West Virginia. He served in a similar role in an audit of Qwest wholesale performance measures for the states of Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, and Wyoming. Dr. Hlavac has also examined retail performance measures in Liberty’s audit of Ameritech-Ohio policies, procedures, and compliance with service quality performance requirements under Ohio’s Minimum Telephone Service Standards.

Dr. Hlavac has served as a team leader in many other Liberty engagements to assist public service commissions in implementing the provisions of the Telecommunications Act of 1996. His work in these projects has taken many different forms. He addressed the permanent pricing of Southwestern Bell Telephone’s unbundled-network elements in proceedings for the Oklahoma Corporation Commission. He served as a technical expert on operational-support-systems and other technical issues in Liberty’s work on arbitrations for the regulatory commissions in Delaware, New Jersey, Mississippi, and Idaho. He served on many Liberty teams working on interconnection agreement arbitrations and pricing and access proceedings before the Virginia State Corporation Commission, before which he also testified.

Paul has also undertaken n number of detailed telecommunications management and operations evaluations for Liberty. He was responsible for reviewing all engineering and operating functions, as well as marketing, sales, and operational planning in Liberty’s comprehensive management audit/affiliate-relations audit of Verizon predecessor Bell Atlantic for the Pennsylvania and District of Columbia commissions. He also led the portions of Liberty’s review addressing management policies, planning, budgeting, and management-reporting systems used to manage the major centralized administrative and technical services entity of Bell Atlantic. He also assessed the network planning, research and development, engineering, and certain other services provided by NSI to C&P Telephone Company of Maryland, all as part of Liberty’s audit conducted for the Maryland Public Service Commission, before which he testified. He examined operations and construction, the sales and marketing functions, readiness for competition, quality of service delivery, and alternative forms of regulation in Liberty’s management audit of GTE South, Inc. for the Kentucky Commission. He also served as technical advisor in the Illinois Commerce Commission staff audit of SBC predecessor Illinois Bell Telephone Company’s marketing and sales, network planning, and research and development.

Dr. Hlavac has also taken a lead role in many Liberty evaluations of affiliate transactions and rate issues. He reviewed transactions between Verizon predecessor New York Telephone Company and its purchasing affiliate across a seven year period. He has done the same for Verizon predecessors in Pennsylvania, Maryland, and the District of Columbia. Paul was a lead consultant in four Liberty reviews of New Jersey utility affiliate costs and transactions: Verizon, Consolidated Edison, Public Service Electric & Gas, First Energy, and Connective.

Paul has also undertaken many telecommunications operations, technical, and marketing consulting engagements for utilities. They include telecommunications local-switch-replacement, accounts-payable staffing and process flows, interexchange carrier field operations, marketing and sales efficiency and relationship effectiveness, the market for residential-customer-premise equipment and the marketing channels for addressing that market, usage and market segmentation projections for CT-2 and PCN mobile- communication services, business-market segmentation for local-exchange products and services, surveys to identify stakeholder (business and residential customers, public-utility commissioners and commission staffs, leaders of labor unions, and special-interest groups) needs and expectations, management information system needs, benchmarking of installation-and-maintenance field technician information systems, development of a customer-focused performance-measurement system, and expert testimony related to the manufacturing and marketing of central office switches and PBXs.

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